BIOGRAPHY
Hi! My name is Alexandria Murphy. Ever since I was young, I've always taken pride in keeping my house clean and tidy. Friends have often commented on how spotless my home is, and it really just gives me pleasure to get things properly clean! It made sense for me to go into cleaning as a job, as it's something that I find very satisfying. I regularly use a variety of cleaning products and equipment, both in my job and in my own home. On a day-to-day basis, I use multi-surface cleaner, bleach and detergents to carry out my cleaning jobs. I have experience using wet and dry vacuum systems as well as cleaning equipment such as mops, brushes, dusters and cloths. In my last job, I worked as a school cleaner. In preparation for evening events like parents' evenings, the school had to be cleaned even more thoroughly than usual, which meant working as a team with the rest of the cleaning staff. We would spend a few minutes planning all of the tasks that needed to be done and dividing them between us. If I finished a task more quickly than expected, I would help someone else with their task. This meant that we were able to get everything clean in time for the event. I've worked as a cleaner for several years, so I'm used to working unsociable hours. I've worked early mornings, late evenings and weekends, and don't mind being flexible with my working hours. I have experience working with members of the public, both as a cleaner and in other roles. I'm a friendly person and always greet customers or staff with a smile, but I also am sure to keep my interaction to a minimum to avoid disrupting others at work. When I have a large cleaning task to do by myself, including in my own home, I always take a few minutes to plan out what I'm going to do instead of getting started straight away. This way, I have a clear idea of the tasks that need to be done. I'm also aware of doing things in a logical order to avoid creating extra work. For example, dusting high-up surfaces could make the floors and other surfaces dirty again, so I would always do this first and clean the floors last. I'm a strong believer that you can't clean properly if your cleaning tools are dirty. For this reason, I always make sure to thoroughly clean and sanitise all of my cleaning equipment including mops, cloths and brushes at the end of my shift, so they are clean for the next day. In my last job, I unexpectedly ran out of the solution we used to clean the floor at the end of a shift. I didn't want to leave the floor uncleaned but also didn't want to use an unsuitable product. I used my phone to look up whether our multi-surface cleaner could be used on wooden floors. It turned out it could, but to be sure, I cleaned a small test area that couldn't be seen to make sure it didn't mark the wood. When this turned out fine, I cleaned the rest of the floor, and sent the person in charge of ordering supplies a message to ask them to order more floor cleaner. I am very hard-working, conscientious, honest and trustworthy and I understand my performance as a cleaner needs to be consistently high in order for your business to succeed. If I fail to carry out my duties correctly, I am very easily replaceable and, therefore, it is important to me to maintain high standards in my work. I am naturally a fast worker and I would also say I am somebody who is a little bit obsessive when it comes to cleanliness. I need very little supervision, I easily get along with everyone in a team and I will never let you down. Again, I understand how important reliability, honesty, and integrity are in the role of a cleaner and I feel confident you will be impressed with my strong work ethics and values if you decide to hire me as your cleaner.