Move In / Move Out Cleaning Services in Hillsdale, NJ

Rajani was so kind and meticulous! Our house is spotless and she was so nice to our cat. Highly recommend.

Christian is polite and a hard worker… all I can say is I am so glad that I signed up w u guys…will be recommending him and ur agency to a friend in the coming weeks! thank u all!

Jeison was excellent! attention to detail, thorough cleaning, no needed regular check-ins just confirmation of desired areas to clean and places to put attention to. would recommend him to anyone— got the space done so well and truly left it immaculate.

⭐️⭐️⭐️⭐️⭐️ Atahualka did an amazing job cleaning my entire home in just 5 hours! She was thorough, professional, efficient, and paid attention to every detail. My home feels spotless and refreshed. I truly appreciate her hard work and dedication. I highly recommend her to anyone looking for reliable and excellent cleaning services!

Veronica continues to be a spectacular cleaner and has incredible attention to detail. We are so grateful for all her hard work.

Mr.Felix was kind, professional and very good at his job! Mr Felix had my home smelling amazing great job!

Tynisha came on time and was very thorough with all her work. She cleaned my couch, cushions, and bar stools with good care. She is well spoken, too.

She is a wonderful person and a great cleaner. Does a thorough job and asked me what I wanted done every time. she's very honest and trustworthy, very pleasant and amiable.

Margie is absolutely excellent. She really hits all the little crevices, organizational skills are superb, and gives your space a special shine!

very thorough cleaner, knows what he’s doing, experienced. worked very well on kitchen appliances, counter tops, even inside cabinets, under sink and floors. cleaned out a huge warren of dust bunnies in bedrooms, and much more. I recommend him as your regular cleaner or to do work missed by your regular housekeeper periodically. Jim

Sidney was an awesome person to work with. Very knowledgeable in cleaning and the use of products. Job well done!

The kindness person you'll ever get. Delis went above and beyond. Thank you so much. I highly recommend.

she was great! She arrived with an assistant and they both did a fantastic job with mopping, vacuuming and ensuring my spaces are clean and tidy.

Honestly one of the best cleaners homeaglow has sent. She cleaned so thoroughly. She even wiped down the walls and the baseboards. We have kids in the house and she got rid of all the fingerprints and dirt around the door knobs. I would absolutely recommend her.

Priscilla did a fantastic job. High attention to detail and stayed longer to complete the full job. 10/10 highly recommend

Lashaneen is a responsible young girl.She left my apartment looking and feeling amazing.She moves very quick getting everything done. Love how she organize did a great job with my bathroom cabinets

Jamie is a serious asset to the company; a pleasure to have in my home, and excellent at the job. Highly recommended.

Thank you for a great cleaning-especially in the kitchen! The more P comes, the more P digs in a little more each time. Thank you for caring for my home and my puppy's space as well.

Margie M was a great cleaner. She paid attention to detail and got the job done in less time than was needed. many place not only looks clean but smells clean

Timely, communicative, and follows direction well. Adarious is very helpful and his pleasant demeanor is refreshing.

Nicole is as fabulous and perfect as ever. so grateful for her and how my apartment looks and feels when she’s been here.

loved her soooo much! she did an amazing job with my grandmothers apartment! i’ll forever book with you Ms.Leticia. Thank You!

There was a lot to do in our apartment and Syndy did a wonderful job. We came back to a pristine kitchen. She is also very nice !

Highly recommend Sabrina if anyone needs a cleaner! She did an incredible job, paid attention to every detail, and left my place looking amazing. So happy with her service 🤍

Melisa was super professional and detailed oriented. I was very happy with her work. I totally recommend her.

Celeste was so friendly and kind and made the cleaning so not intimidating :) was very nervous about my apt seeming like a hoarder’s house but turns out it was not. what a relief seeing a clear floor again lol!🥲

Liz is an amazing cleaner. She works in the amount of time and does a great and detailed job getting my apartment clean. I am so pressed for time with work that this relieves so much stress off of my shoulders.

I loved Naomi… my place was a mess due to my back injury I was not about to clean and I loved how she cleaned… I’ll definitely use her again

Nelitza maintained great communication leading up to our appointment, arrived and finished on time, Followed my instructions, and did a wonderful and thorough job cleaning.

Aamir was great! Prompt, communicative, courteous, and thorough. Our house has never looked better. He went above and beyond and we will ABSOLUTELY book him again and again!

Byron wife was amazing she did everything I ask and some she helped me so much and very nice and couldn’t ask for a better work

I enjoyed having her as a cleaner and would definitely book her again. she did an excellent job and can with her own cleaning products. she was really kind and helpful.

Adelaida did an excellent job! Very professional, detail-oriented, and left my apartment spotless. Highly recommend

Sandra was great! She worked magic on my bathroom tub. I wasn’t able to get rid of the stains & she did!

very meticulous and detailed oriented cleaning. took longer than expected but was worth it. will definitely book again

Jesenia is amazing! She goes above and beyond to ensure my home is left spotless and smelling nice and clean!

she was excellent. my apartment smelled so clean and looked beautiful. I’m definitely giving MIlena a 5star and I’m requesting her again

Doreen did a fantastic job as always on our 3 bedroom, 2 bath apartment with great attention to detail. Everything was spotless. Doreen was extraordinary friendly and also great communicator. We have already rebooked Doreen for regular cleanings and would recommend to anyone.

Very thorough! I was pleasantly surprised to see that she was able to get the stubborn stains out of my shower tiles. Highly recommend Karen!

Ossie does a great job. This past Saturday he cleaned my refrigerator and I'm amazed how great it looks. He even cleaned the freezer! He consistently a through job and pays attention to details. He has been a huge help as we work to get my apartment in better shape. I can't say enough good things about Ossie. I highly recommend him.

Catherine was wonderful! She did a great job and was very pleasant and professional! I give her 5 out of 5 stars!

Karen was great work with! highly recommend. Our studio looks so much better than when she arrived. highly recommend Karen.

Tameka was on time, polite and very professional. She did an AMAZING JOB in my elderly parents apartment. She did a great job on grout floors and made the kitchen sparkle. She was pleasant, paid close attention to detail, and was extremely efficient. I am pleased and will certainly recommend her to anyone needing a detailed cleaning or even just a refresh.

Marlon and his team are fabulous! they are so accommodating and sweet, and make sure they focus on exactly what I asked them to! my home was left neat and fresh.

Marie was timely, friendly, professional, and efficient! I definitely would recommend her services to anyone!

Mariolis was amazing! So kind and warm, and made me feel comfortable. Will definitely continue to book her in the future.

Another job well done. I just love her. She cleans well and is very and follows instructions. Will keep hiring her.

amazing work just moved into a new apartment that was never cleaned. Bathroom was never cleaned. Kitchen was never cleaned and turned it all around. I can see my walls again. I could see my Floor again. was amazing. Very prompt on time willing to do extra work I highly recommend. beyond 5 star rating

John was great very detailed oriented and very knowledgeable. definitely gave us tips in order to maintain our home how we wanted it

Suleydy was very professional, brought all the cleaning supplies needed, was kind and corteous and did a wonderful job.

excellent work as usual. was so grateful that my stove was clean and the cabinets were all wiped down. work was done quickly and done well.

Yohana is the best cleaner I've ever booked. She is the most thorough and does everything I need. I recommend her over anyone else as she is my go to cleaner. Always a fantastic job

Ana is very thorough and organized. She is lo very kind and has a pleasant personality. Thank you, Ana!

Lee was very communicative and on time. I loved her attention to detail in my bathroom and willingness to listen to what my requests were.

Eliza did an amazing job, leaving everything thoroughly cleaned and giving me peace of mind when I returned from being out of town all week. I can’t wait to have her clean for us again!

10/10. Very thorough and detailed! She really took her time and did amazing job. Will be booking again!

Mercy G was outstanding, She is a hard worker. That understood the assignment and deliver very well. I was very impressive. I definitely recommend her as a cleaner. Mercy G is the best that I had work with since I had join.

Lashawn is the real deal! she was personable, thoughtful of my space and took charge of her responsibilities like a pro! I like that she was friendly but it did not affect her assignment. Lashawn got on the job and worked to the end without any fuss. I will request Lashawn whenever I book again.

Andrea was a hard working cleaner, however she needs to speed up the cleaning work. I would hire her again because of this

Celeste always brightens our day and makes our lives so much easier! We’re so grateful for her, always!

she did such a phenomenal job, the rooms and living room was deep clean especially the bathroom and kitchen you can tell she really takes her time i love It and will definitely request her again in the future

Tiaisha was amazing and very understanding of my situation, dealing with young kids it can be hard to ask for help, she came in and handled everything, thank you so much

Amazing work! Arron is an excellent cleaner. He always covers everything we need like cleaning the bathrooms, kitchen, and floors, but then he goes above and beyond and deep cleans the windows and light fixtures. You need to work with Arron!

Priscilla is the only reason I’m working with Homeaglow despite the technical and UI/UX issues I’ve been facing with their appointment booking experience. Priscilla is wonderful - thank you.

Alexis was quick, efficient, and really a lovely person. She did a 5 star job! I would recommend her to anyone

AMAZING CLEANER! I needed a deep clean and that’s exactly what Eliza did. I have a puppy, and I work a lot so my place wasn’t in the best condition and she did an amazing job. She hand washed my floors and went in with a steamer mop after. 10/10. Everything is clean, and smells amazing

Tiaisha is awesome and she has been my regular cleaner for a while. I want to keep working with her.

Sandra's such an excellent Cleaner! Brought her own supplies and was excellent at communicating and very Detail Oriented!! I will request again! 😁😁

Rosa did an exceptional job cleaning my house! From start to finish, she was thorough and meticulous, ensuring every corner was spotless. She tackled the tough spots with ease and paid attention to detail, leaving my home looking fresh and inviting. Plus, her friendly demeanor made the experience even better. I highly recommend her for anyone looking for top-notch cleaning services!

Ernest did a a good job. He reached out a few times to confirm the appointment and when he arrived was professional. He kept to my notes in the app. I was satisfied with my freshly cleaned areas and scent. Thanks again.

amazing job! she is reliable, thorough, quiet and amazing at leading the way for the cleaning . no instruction needed sis amazing job and last minute ! he best !

Michelle was so efficient and detail oriented! I’ve never seen my windows that clean before. She is extremely considerate of your house and how you like things done. Took her time, and didn’t rush. Would rebook everytime!

Very professional and did an amazing job cleaning. Everything looked spotless and smelled fresh. Reliable, efficient, and paid attention to detail, highly recommend!

Elsa is incredibly punctual and professional! She perfectly organized and cleaned the baby room, even removed all the cat fur I forgot to request to clean. All those piles of clothes and my life burdens vanished with Elsa's cleaning. You can truly rely on her; she consistently goes the extra mile for a spotless clean and her clients' satisfaction. ✨🧼👶

Veronica was wonderful. She brings such a great energy and was very thorough. She asked me questions about what to prioritize and was a tremendous help in getting my new home ready

she was good thorough, only feedback is she needs to go faster with each task. Id be willing to work with her again as she was very positive and well intentioned

David did an outstanding job. This was one of the best housekeeping experiences I've had. Thorough, detail-oriented, and left the place looking great. Will absolutely book again

Lailah has cleaned my apt twice now and has been great! She is also very sweet, and been a pleasure to work with!

Deidrian did a great job at deep cleaning the entire 4 bed 3 bath apartment. Everything is very clean and even smells great! She was very efficient with her work and very polite.

Christina has only come a few times but is very familiar with what I need! Her work is fantastic, her personality superb, I could not ask for better!

I love Wendy. She fast, thorough, and just so helpful. My place is always sparkling clean when she’s finished!

she is always the best. so flexible and communicative and does a great job! even when we forget she’s coming and the house is a wreck she goes above and beyond every time! always a great job. we love her!

Stephanie is fabulous. My work schedule is chaotic at times, and Stephanie always gets things in order and the house smelling great quickly. Highly recommend Stephanie!

Nepsar used his professional expertise and took care of our home with attention to detail. I can't wait for his next visit!

Excellent cleaning service by Alexis. She arrived on time, was very friendly, and did a fantastic job overall. Very thorough and detail-oriented.

Mariolis is excellent! very thorough and absolutely trustworthy I can leave my house without any worries, while she cleans. Love how clean my house is after her visit. I highly recommend Mariolis.

Andres is excellent ! He is highly efficient and thorough. He is wonderful with pets and kids running around. Really professional and considerate of the needs of your household. I highly recommend his services.

Thank you so much Escarlin for the amazing work and your kindness! We truly appreciate that you treat our home so well!

Desiree is very good. Desiree is very nice. Desiree knows what to do and how to do it. Desiree is the one to call on when you need your house cleaned.. Thank you Desiree for your help See yoy next week 🙏🏽

Priscilla is awesome. I can’t imagine having another person to book with. She was thorough and detail-oriented with cleaning and such a pleasure to have in my home. Highly recommend her for pet/children households as well.

Dynesha was super sweet and eager to get to work, which my mother and I really appreciated. This was our first time ever having someone clean our apartment and Dynesha was wonderful! Would book again!

An incredible work and you know is clean because is a great smell and he pays attention to detail! will definitely book again :)

Amazing service! She was on time, professional, friendly, and did an excellent job cleaning my home. Everything looks spotless and smells so fresh. I would definitely recommend her services! I will definitely book again.

Melisa was wonderful! She was kind, thoughtful, and highly efficient. We were very happy with the effort and results of her work.

Kelly was awesome! My apartment looks amazing and she left a really sweet note as well. she missed one of my cleaning notes but afterwards was very kind and communicative and that matters to me WAY more! I'm definitely requesting her for future cleanings!

Ashley was flexible and rescheduled with no fuss when my daughter got sick. She did a great job making sure our home was clean!

ABSOLUTELY AMAZING!! I’m glad I decided to have this service done way from a person like Kenia, she loves what she does and it shows through her exceptional work! Highly recommend…she my go to cleaning lady from now on…definitely booking for monthly cleaning…She was on time and had my house back to new in no time…BOOK HER!!

Jessenia did a great job. Cleaned a few rooms all within the required time including organizing my closet.

Alexandra does such a wonderful job cleaning my apartment. She takes care of every detail and when I come home I always love how clean my place is!

Nilza was amazing, very nice, polite, helpful and did an amazing job today. I would absolutely recommend her and I would prefer to have her all the time. Thank you so much!

Shalala was absolutely amazing!!! She has cleaned areas in my apartment I didn’t even think to clean before. So detailed oriented and professional. Can’t wait to work with her again!

Markel did a terrific job with my apt, he even showed up early and got right to it. He's very easy to communicate with to go through specific requests. Thanks Markel!

Antonio did a wonderful job! so friendly and was very thorough with his cleaning. our apartment is spotless and smells wonderful! highly recommend

my girla did a amazing job very thorough loved it would recommend for my next or anyone in need she’s lovely

she was great! came right on time and cleaned throughly. she was so welcoming and charming. I can’t wait for her to come back

She was very nice. she really scrubbed my bathroom. I'm very happy with that. she went above and beyond to clean the house

Lisa D. did a fantastic job and her attention to detail and how thorough she performed was truly appreciated. I would highly recommend her!!

My beautiful Eva C did an extremely amazing job with the cleaning I requested. Eva goes beyond her duties to make sure that her work is 100% and on top of that she is always amicable and gracious. I will continue to have Eva C do any of my house cleaning and recommend her for any and all future clients.

Djenane was on time and very detailed in what she did she did a great job and she was very mindful to let me know what was going on. I’ll thank her for that.

Arron was absolutely fantastic! Very detail oriented and thorough with his process. Place looks and smells fresh!

Provides excellent customer and cleaning services that I truly appreciate each time. Leaves home clean and shiny. Thanks.

i am completely satisfied with the service. Cynthia was early, which was good for me and got in and out in the 3 hour window. very organized

Have booked Daquan a couple times and he does a great job! My place looks neat and always smells fresh!

Cheryl, you did an amazing job cleaning—everything feels fresh and cared for. Thank you, I really appreciate it.”

she ran out of time couldn’t clean the bedrooms. Representative told me 6 hrs will be enough but looks like it was not.

she did a great job, helped me a lot with my house and was very thorough with everything! I will only use her for my place.

We work wonderfully together- Ms Daisy always asks what I want her to do & I organize the work to space out the timing & she takes care of what i need done. Thank you!

she was really nice and friendly house feel different and fresh I would like to recommend her to anyone she’s a good cleaner

Mark did an excellent job. he was very thorough. with his cleaning and paid arrention to details.will definitely use Mark again.We were very pleased.

very sweet and attentive. I was very pleased with the outcome and look forward to have her in the future 🙂

an excellent house cleaner. Clean organized. She came on time. We struggle with the language, but it was fine. We worked it out.

Isamar did an outstanding job on my tiny NYC apt that probably hadn’t been cleaned better since the 1800s. She went above and beyond, to say the least. I had tried to get grease off the walls in the kitchen and nothing would budge, my wall is now so white!!!! Thank you for your hard work Isamar!

Michelle did an amazing job in my home. She was on Time, came fully prepared, and really went above and BEYOND, and was also very hospitable. I strongly recommend requesting her in the future.

Truly loved her attention to detail and professionalism. She is very intensional and careful with her approach to cleaning tools/supplies around children, which I appreciated!!

Jennifer was fantastic. she’s so lovely and understanding!! I would 100% recommend Jennifer, her cleaning is spotless, and gets it done within time or even less

Such a wonderful job. I literally am so mentally reset with the cleanliness of my apartment. A lot of issues have happened in this building in the last year and this was so important and so relieving. I will definitely work with Jessenia again soon!

incredible!!!! she went above and beyond and we cannot thank you enough Vern 💗 our apartment looks brand new thanks to you!!

Lanita was excellent!!! She put a lot of effort into her work. She was very friendly. Highly recommend!!!

Jennifer was very professional and on time. she did a great job cleaning the house. I would definitely recommend her.

Bianna has proved very helpful cleaning with great precision an attention to details. I strongly recommend her.

Jasean was amazing and so thorough! My super had left my apartment a mess after fixing my sink and I was away for a few weeks. Jasean made sure everything was spotless and even fixed a few things around my apartment!

Karina did an excellent job - very thorough! She was also very sweet and courteous. We would love to have her back and would recommend her to anyone looking for a good house cleaning!

The person that came wasn’t Lisa, but the person that came was a very good cleaner and she worked hard or please stop sending people to my house and their name is not the same as the picture. Thank you.

She was professional, very organized, love her positive energy and can't wait to see how she will help me with organizing my closets and cleaning my kitchen cabins.

Muchas gracias. Fue bastante por hacer y aprecio que hagas un gran trabajo para conseguirlo tanto como pudiste con las horas para las que te contrataron.

Lydia was absolutely professional, and I really appreciate the thorough job that she performed. I am very happy with the results.

She did great overall. Few minor details under my couch was not cleaned. And my counter chairs had really bad streaks at the base. I would book her again and just review these key items

I was told by Byron that a woman wan coming and not him the cleaning was good. what I did not like, recycles were put in with regular garbage as well as my compost items that were in a plastic bag on the sink top next to my Nespresso maker my housecleaner is like my doorman, I tip only at holiday time.

Diana was fantastic, thorough and very friendly! I can’t even begin to tell you how happy I am with her service.

Veronica was amazing, she was friendly and very receptive and detailed. I will definitely schedule her for my next cleaning!!

It was nice meeting Desirea, she was really nice and friendly and was eager to help me with what I needed done.

Wingston was excellent and communicative throughout our entire clean. I’d highly recommend having him be your cleaner!

if he would have a vacuum cleaner to suck out dirt from narrow places that would be better, thank you Nathan!

Johanna was punctual, polite, and flexible. I look forward to working with her again in the near future.

Veronica was great she took her time and did a r eally great job ...looking forward in having her again

Samira is meticulous. She sets timers to ensure proper disinfecting time. She takes pictures so she can put things back exactly how she found them while still organizing. The house looks so much better after she’s gone. My only complaint is that she doesn’t get to come more often.

she did amazing work best cleaner we have had. she paid attention to detail and focused on getting the work done throughly!!

I found the top-notch cleaner in NYC—the most flexible, laid-back, yet responsible one around 💯 thank you for being so detail oriented and thorough! I’m very happy💫

Ashley is awesome and left my home looking cleaner than the day I moved in. Super punctual and communicative, and did one hell of a great job. Recommend her 100%!

Ricardo was wonderful. he worked so hard and was here for almost 6 hours. Every part of my house sparkled by the end. He was very thorough, very polite and friendly, and I’d love to work with him again.

Sindi was meticulous and did an amazing job. She went above and beyond. Truly appreciate her hard work and effort !

it was a pleasure working with chante she did an amazing job she was prompt showed up on time and got right to work she was very time efficient and made the most of the time we had, highly recommended I rebooked her again for another cleaning right after the session was over. book chante for your cleaning needs she’s amazing!

Latricia always does a thorough job and she is always prompt. I will continue booking with her, she is wonderful.

Efrain was Absolutely Amazing Awesome and Outstanding. My apartment looks and smells Great. Thank you Efrain for being supportive and non judgemental. Keep up the Great work. May you be Blessed Alway!!!!

Adda was incredibly communicative, Kind, And was quick to explain different products to me as a new Apartment owner To help me keep up with all of my cleaning needs I think she did a Good job and I would definitely hire her again

Fantastic, will surely be booking again. My apartment looks spotless and the service was quick but thorough

Ana was excellent. So thorough. our bathrooms have never been so clean. I look forward to working with her again soon.

melisa did such a great job cleaning everything and left it all spotless, definitely would have her again

Delesha did a fantastic job - especially on my bathroom. Much needed cleaning! I will definitely be using her again for future cleanings.

It was great having Lailah come out today. She was very detailed and verifies if ever thing was complete and if I was pleased with her job. I was pleased, job well done!

Koreena is amazing an absolute pleasure to work with. She is very professional and did a fantastic job!

ashley is a great person but she needs more training on deep cleaning. I need someone who does better cleaning

He worked great with great pace.He Asked plenty of questions about instruction on how I would like things to be done. He cleaned up after himself and left the house smelling fresh

thank you so much. the house was very clean. I'm sorry I was not home when you came. thank you agin

Fatoumata is very diligent, efficient, punctual, and thorough. My home always feels fresh and clean after she’s done. She’s also very respectful of your belongings - you can leave things where they are and find them just as you left them, with everything around them clean.

Nikkia was amazing, she went above and beyond what I had initially expected from the cleaning. She was super professional, efficient and has a great attitude. I would highly recommend her.

Yvelt was excellent. He cleaned very well and was very professional. would definitely recommend him! also very friendly. Thank you so much Yvelt ! 😊

Rajani is terrific and did a wonderful job cleaning our apartment. We look forward to having her back again soon.

This was my second time with Maribel and it was yet another great experience! She really listens to what you want and pays attention to details. Highly recommend booking with Maribel!

Terri turned my stressful day (move out ) around . kind and professional and stress free leaving my apartment sparkling clean ! Thank you !

amazing cleaner! made my apartment spotless and even prepared my chihuahua water by the time we got home!

Wendy was phenomenal! She was on time, friendly, and she’s very hard working. She left my home spotless ☺️.

jeysel was very pleasant to work with and she completed the cleaning timely and did a wonderful job! Would request again.

John was great! Very good with detail and leaves your house smelling good. Very pleasant to talk to.

Arron did a great job and was very friendly! He accomplished so much in a 4 hour cleaning and even noticed the hard to reach dusty vents and light fixtures. Thanks Arron

She is very polite and does the job. Very quick with stuff and does it properly. Highly recommended!!!

Elsa was fantastic and was very thorough in her cleaning. I would definitely recommend her and would love to have her come back again.

The one point that I found exceptional was that she has a good eye for detail. yes she was on time and she was pleasant, she also got into the corners and organized an area in a way that made sense and it was the little things that made a big difference. It's one thing to clean and I make a mess again but it's another thing to organize and I have a blueprint to follow and maintain.

Felix did a very great job. He cleaned as per instructions and I was satisfied with his service. I would definitely recommend him.

Yulissa is a genuinely kind person with a warm spirit. I truly appreciate her professionalism and demeanor. She arrived promptly, got straight to work, and did an excellent job cleaning and organizing. She’s a real gem!

the apartment smelled clean and fresh. bathrooms and kitchen looked clean. just wish they’d dusted more.

Alida was very professional. She came right in a.d got ro work right away. She is very good and I am so pleased with her work. She was on time and that's very important. I would work with her again.

Shante is lovely. Takes time to i understand what’s important to me and is very good at cleaning and taking care of my spaces.

Wingston was punctual which was appreciated! He did a phenomenal job cleaning and kept open communication about what I needed or expected.

Usually when I get a cleaner I expect them to focus on two areas and maybe vacuum and mop a little, maybe tidy. I left Juda an absolute mess—it’s been a rough couple weeks— and came back to an almost completely neatened apartment. things put away in logical places—not always a given— smelling clean, my cats not completely traumatized. Would be delighted to book her again.