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How do I cancel an individual appointment?

From your dashboard:

  1. Select the appointment you wish to cancel.
  2. Once the appointment is open, click 'Manage appointment'.
  3. Select 'Cancel this appointment'.
  4. If you're sure that you wish to cancel your appointment rather than rescheduling, click 'Skip appointment'.

You can cancel without any charge up to 24 hours before the appointment start time. Learn more about our cancellation policy here.

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